TAG Support Company handles tens of thousands
of technical support and sales calls every day
and consistently achieves the highest quality
and customer satisfaction ratings among our partners’
internal and external technical support providers.
TAG Support Company is unsurpassed
in providing technical support for:
Consumer
Products and Services (Tier-1 Support)
Case
management (Tier-2 and Tier-3 Support)
Commercial
and Top-Tier Customers
Dealers,
Retailers, and Configure-to-Order
Parts
and Service Dispatching
New
Product Releases
Executive
Line Calls
Knowledge
Base Development
We provide services in multiple languages via
telephone, chat or email 7x24x365.
Our extensive knowledge and experience in the technical arena enables us to provide the highest levels of support for personal computers and peripherals; wide-area, local-area, and wireless networks; and other devices that make up an end-user environment.
For highly complex, high volume technical support, The Answer Group has no peer.
For inbound technical sales, TAG Support Company achieves the highest close rates and highest average order values. We view every contact as a sales opportunity and leverage our high customer satisfaction to generate significant incremental sales and profits.
TAG Support Company lays the foundation
of our multi-faceted umbrella strategy and leverages
the innovative customer service and sales offerings
of US Support Company
to provide one complete solution to Customer Relationship
Management for our partners.