The Answer Group provides our partners the highest quality and customer satisfaction at the lowest-cost-per-incident for US-based customer support services.

TAG Support Company provides the highest levels of technical support and sales for:

Consumer Products and Services (Tier-1 Support)
Case management (Tier-2 and Tier-3 Support)
Commercial and Top-Tier Customers
Dealers, Retailers, and Configure-to-Order
Parts and Service Dispatching
New Product Releases
Executive Line Calls
Knowledge Base Development

US Support Company provides innovative customer service and sales for:

Welcome Center and Service Enrollment
General Product Inquiries
Consumer Products and Services (Non-Technical)
Account Management and Billing
Warranty Eligibility and Claims
Cross-sell, Up-sell, Retention, and Win-Back

Services are provided in multiple languages via telephone, chat, and email 7X24X365.

Our long-term partnerships with highly respected U.S. companies are testimony to the superior level of service, strategic customer advantage, and cost effectiveness that we provide our Partners.